We would charge for rising the Player to a different level. And it would be one different level only, lifting it into a different product category. Free of hazzle.
But this would not cut the Player off from the free feature updates that we have pioneered back in 1998 (Access Virus Synthesizers)
There is free feature updates in the works where both levels would benefit.
Thank you for clarifying. The process you are describing makes sense. It is a relief to know that free feature updates are to be expected and that you are to be charging for a functionality upgrade to the device.
If a customer purchases the upgrade does it lock the upgrade to a single device or can the upgrade be unlocked from the device and transferred to any subsequent Player the customer purchases if the customer wishes to sell the original device? In other words does a customer own the upgrade?
I’m trying to understand how Kemper intends to manage the upgrade process and subsequent purchases of another Player and/or upgrades. Thank you.