Hi Folks,
I love my Kemper. I really do! It has been the single best gear purchase I've made in the last ten years. However, I've recently noticed an issue that I can't seem to resolve. I've seen other threads hinting at a similar issue, but none of them seem to contain a solution that makes my problem go away:
No matter what the profile (high and low gain) I'm getting very unpleasant background noise. It only happens when I play a note, and it is much more pronounced when using distortion stomps. Here is an example (you'll probably need to listen with headphones and turn the volume up; sorry about that!):
https://www.dropbox.com/s/ualh9e6amamg…ise001.wav?dl=0
It is always there, and especially noticeable when playing softly, and with single coils. But it is still present with humbuckers. I've tried everything: Clean Sense, Dist Sense, PureCab on/off, power conditioner... nothing works. I don't hear it with regular amps, either. One thing to note: using high gain pedals in front of my Kemper does not amplify the effect as much as using Kemper stomps. Weird, huh?
I'd be grateful if anyone could help me resolve this issue, and I can go back to loving my Kemper 100%!
P.S. There is an older thread (Noise issue) that describes this better than I ever could. Unfortunately, I don't think the "solution" at the end of that thread is helpful. It seems to be directly tied to guitar signal itself.