I copied without permission but felt like everyone here should read this if you are the least bit interested in a QC.
From Doug over @ TGP,
"Let me start this but saying that I am not trying to persuade you to buy a Quad Cortex, quite the opposite: it seems like there are aspects of our vision that you disagree with, and therefore, it is clearly not the right product for you, and I respect that fully.
Where I'd like to draw a hard line on is the air of mistrust toward me and my company, which I find unwarranted and serious enough to address publicly. We've been selling plugins for 3 years, a time in which we have released over 10 products. All of them have been updated continuously since their inception: bugs have been fixed, new features have been added, and we will continue to do that.
We have never charged for an update and never will.
Taking care of your customers and standing behind our products is not only a solid business practice conducive to long-term success, but it is also the right thing to do.
Since founding Darkglass 11 years ago and Neural 3 years ago, I have designed, produced, and sold products to hundreds of thousands of musicians and made hundreds of business deals with artists, distributors, dealers, and suppliers. In a decade-plus, I have worked extremely hard, and many times left small fortunes on the table in order to do the right thing: this is because my conviction and principles are paramount to me, and every day I am extremely aware of the fact that my reputation is all I have.
I have also structured things so that nobody can ever pressure or coerce me to go against my convictions, not that any of our investors ever have or would. Still, even if this was the case, I have absolute executive freedom in all of my companies. This narrative of our investors forcing us to do dumb, shot-sided things (i.e., cloud bait-and-switch) is implausible. With that said, I appreciate you airing your concerns and giving me a chance to address them. Hopefully, this will put others' at ease.
Best of lucks with everything.
Doug."