Posts by SiX

I feel your pain. I've an 2010 imac running 10.6.8 and have been putting off upgrading so long now that it's time for a new machine as I also want all that thunderbolt modern apps thingimijiggy .
Machine's still fantastic and rock solid but so is Snow Leopard and since imo it's the pinnacle of OS's, have decided to lock it off to run legacy / rosetta.
Not a practical suggestion to your woes, but yep, feel your pain.

"acting like children", "sense of entitlement", "ungrateful".

Don't really get all the attacking in this thread.
Kemper's a real company, not a cottage industry that folk have to subsidise and defend.
When people are told the product for sale would have the option of customisation at a later date then for whatever reason that changes,
I think they're allowed to voice their disappointment and maybe give an opinion on how they'd want the company to rectify things in a way more convenient to the customer.

I'd probably never have got round to it anyway so I'm a bit meh about the whole issue.
But please don't try to shut them down and decry them for having a different opinion.
After all, this forum's not the British media (topical joke).

Should have researched it, surely. Or is this some newly introduced EU law?

What if the price you can get for the original is more than a 300€ difference (by that I mean less in total than a new amp-less unit)?

This is pretty disappointing.

Update -
sent an email to Kemper support last night when this all kicked off and had a reply waiting for me when I got home today. Nice.
Thought I'd post in case anyone runs into the same issue, as the steps and advice below worked for me. Hope it's not out of line to quote Kemper support verbatim here -

"I guess you've been running into that "more than 1000 Rigs" thing,
it's always good to read the change log ( included in the download of every OS update ) before installing a new beta system.
I will attach the change log to this mail, so you can have a look at the known issues section to solve the problem.

You can't use subfolders, to add Rigs to your content you can use the shared folder only.

I will also copy a "how to reset" passage into this mail, was made for 1.5.0 but will work with 1.5.1.

please let me know if this solved the problem.

in case you got an error message after upgrading to firmware 1.5.0 Public Beta, this might indicate a memory overflow. It's caused by the number of rigs and presets (e. g. Cabinet presets) residing on the Profiler adding up to 1600 or even more. You need to downgrade to 1.1.1 Public Beta and clean up first, before you are able to upgrade to 1.5.0 Public Beta.

Here are the steps, you need to take:

1. Store a copy of the 1.1.1 Public Beta firmware in the root directory (not the OS Update folder) of your USB-stick. Plug the stick into the Profiler. Now push and hold the two buttons < PAGE > while you switch the unit on into Tuner mode until a message appears 'Boot and burn...'. The unit will start with the firmware on the stick and install this firmware on your Profiler. But the reboot will run into a hang.

2. Therefor you need to do a reset now. Push and hold the SYSTEM button, while you switch the unit on. Keep pushing until the message appears 'Initializing ...'. This reset will finish with the Welcome sequence, so you need to re-enter your owner name.

Back on firmware 1.1.1 you need to clean up and bring the number of rigs and presets down. With less than 1600 it might work, but you should aim for not more than 1000 rigs and presets as we are planning to introduce new features, which will require more memory space."

Cheers all,
SiX

Thanks for this Klampfenfreak, I had been holding the rig button in throughout the process so fire it up then let go, yes?
Will give it a go.
Thing that worries me is that this +1000 limitation will just knock the whole thing over again so maybe have to figure out a way of getting all the profiles I put in, out of the KPA first, if you know what i mean.

I've got the same error.
Idiot that I am, updated to the latest OS, added all of Amp Factory packs 1&2 (all variants, LP, ST etc) as a huge bundle through the shared folder WITHOUT checking any potential problems around this.
Now of course I've found out that 1000+ rigs is a no-no.
Tried the holding rig button boot-up, tried the holding system button boot-up and nothing - leave it on the loading screen for ages and always ends up with the same error message.
Anyone any ideas how to revert back to factory settings or whatever...?
Ta.

Thought the black looked better online so ordered that.
Wow, how dreary in reality.
Returned it for the white.
Much happier. : )
Sounds the same though...