Posts by fernandojordio

Quote from Burkhard

If the Monitor Output Volume on page Output Volumes in Output Settings is moving by itself, this could have various reasons:

1. the pot of soft button 2 is defective. This should then also show on other screens e.g. the "MIddle" on the play page should also move by itself.

2. an expression pedal is conencted and configured as Monitor Volume Pedal and there is a cable plugged in but no pedal at the other end or these are defective

3. MIDI CC# 73 is received, which controls Monitor Output Volume

Thanks for the suggestion - have checked all of these and it's none of them unfortunately

Fairly sure this is a hardware issue but ive not heard back from Kemper in 3 days - starting to panic as I have gigs coming up and need this fixing quickly.

I tried resetting the global setting but it hasn't made a difference - still losing monitor volume as soon as I start playing

Any other thoughts?

Quote from Burkhard

If you just intend to reset global settings (System Settings, Output Settings, and locks), press Init Globals in System Settings.

Thanks. So if I just do this part of it, does that mean I don't need to backup any of my presets etc? I'm just nervous as all of my live presets etc are on there

Quote from JahminShaman

I factory reset my output settings and now I'm golden

Hi - how did you do this - is it a FULL factory reset, or just an isolated reset of your output settings?

Also, did you have to backup all of your performance presets etc first?

Glad to hear it worked anyway - I've been pulling my hair out!

Have checked the 'R' output and the same issue occurs

Also checked the input button noise gate and thats turned off so also not the issue - but thanks for the ideas.

Any other thoughts on what could be the issue? - It's almost like the monitor volume drops inline with the decay of the guitar when you let it ring out.

Anyone else had this issue before?

Monitor 'L'

Thanks for the message.

Firstly, there is no Input Gate. The Gate on the preset i've tried deactivating so that isn't the issue

You are correct - the LED collar is set to the Monitor Output volume, and that is what is dropping in volume. When I set the LED collar to 'Main Volume' I can see that this does not drop in volume.

Yes there is a noise-gate, however I have tried removing this and the problem remains

Hey Forum

I have a Kemper Stage which I am connecting to a Kemper Kabinet which i’m using as a monitor. I am not using any volume pedals and the Kemper is using the latest software update. The LED Collar is set to control the monitor output.

On some of my higher-gain patches whenever I hold a note for about seconds or more, I lose volume (the LED collar lights literally turns off on their own without being touched).

I do not have this problem when playing quickly or using lower gain patches - it's only when I hold a note.

I normally have the LED collar set to around 5 o clock (so quite high) but when the issue occurs the lights go down to about 12 o-clock (so 50% of the volume.)

I've also noticed that when I strike a note on the guitar the output button only shows orange, but after a couple of seconds it starts to go red (which coincides with the monitor volume dropping in volume). It's almost like the output increases after I hit a note, and then the Kemper is turning the volume down automatically?

I'm sure this is probably something straight forward (i'm not hugely technical) but I have gigs coming up and i’m really scared to use the Kemper as it stands.

Thanks in advance for anyone who can help - really appreciate it.