Rig Manager constantly says Player needs update OS

    The Profiler Model referred to in this thread is ...
    ☑️ Profiler Player

    Everything is updated to latest rig manager and OS for player CONFIRMED. Tried to re-install rig manager win 11 delete and reinstall several times; tried factory reset on player several times. rig manager at 4.1.20; player at 14.1.2.66277 confirmed via android app. tried USB update several times for OS.

    NOTHING changes rig manager saying player needs OS update. cannot use player at all STUCK

    Quote from flinstone5555

    Everything is updated to latest rig manager and OS for player CONFIRMED. Tried to re-install rig manager win 11 delete and reinstall several times; tried factory reset on player several times. rig manager at 4.1.20; player at 14.1.2.66277 confirmed via android app. tried USB update several times for OS.

    NOTHING changes rig manager saying player needs OS update. cannot use player at all STUCK

    Maybe try the new beta RM 4.2.x.

  • Burkhard June 12, 2026 at 9:33 AM

    Changed the title of the thread from “rig manager constantly says player needs update OS” to “Rig Manager constantly says Player needs update OS”.

    I got the same issue here for over 2 month went back and forth with versions but only RM 3.10.13 and OS 13.0.5 work for me.

    Hat multiple time contact with CS and they were super nice and willing to help but no solution so far.

    They told me it has something to do with Microsoft…

    I got other possibilities to play but if it is not going to be solved soon and I got stuck on an old software version this will be my last Kemper product and I will move on…

    There are other great devices out there too…