My Kemper MK2 not importing PROFILEs

Sihoon Kim · June 3, 2026 at 12:16 PM

HELLO KEMPER USERS

JUST BOUGHT KEMPER PROFILER HEAD MK2

UPDATED RIG MANAGER 4.1.20 AND HEAD

CONNECTION ALL GOOD

DOWNLOADED 2.0 PROFILES

BUT NOT IMPORTING PROFILES JUST GREY COLOR UNCLICKABLE

CONNECTING CORD WITH KEMPER HEAD USB B PORT TO MACBOOK USB C

PLEASE HELP

Kellerblues · June 3, 2026 at 12:33 PM

Please do not use caps.

First save the profiles in Local Library, then you can drag and drop them in to My Profiler.

Sihoon Kim · June 3, 2026 at 12:59 PM

thanks for reply

even local library doesnt read the files

G String · June 3, 2026 at 1:04 PM Official Post

Contact support. And please read the forum guidelines.

Kellerblues · June 3, 2026 at 1:25 PM

Are the profiles zipped?

Sihoon Kim · June 3, 2026 at 3:50 PM

no sir. it is un zipped i gotta ask kemper support

thanks for interest and helping me out

Burkhard · June 8, 2026 at 4:41 PM Official Post

Clarify what those "Profiles" are. Are these Rigs? In that case these should have file extention ".krig" and a size of about 6 KB.

Rigs need to get imported into the All Rigs are in Rig Manager. You cannot import these into the All Presets nor All Performances areas.

G String June 3, 2026 at 1:04 PM