Kemper Performance Mode Not Working

  • Hey guys!

    I'm having serious issues with my kemper profiler in performance mode.

    I am able to make edits to individual rigs in browser mode, but whenever I try to copy my rigs over to performance mode in rig manager, it fails and I get met with a message "All items were ignored. This happens if the items are the wrong file type, unknown or damaged files." I have factory reset my kemper, re-downloaded rig manager, updated the software but nothing seems to work. I have tried to change the arrangement of a performance kemper profiler display, only for my kemper to freeze, which is when I have to turn off the kemper altogether. Please let me know if there is any solution to this! Thank you so much!