Losing input signal and volume intermittenly

It started happening to me as well and it happened two times so far.

The first time was during a soundcheck thankfully and it happened very shortly (5 minutes) after I turned on the kemper and it was in performance mode going back and forth between switches. I think it happened going back to switch 3.

The second one was during the gig when I pressed the switch to go into one of my guitar solos and the sound dropped off completely, which was very embarrassing.

I think i remember turning on the tuner after it happened and the input was working, but the output was off.

I also tried switching back and forth between other banks, switching on/off the tuner, and switching stomp boxes on/off but nothing worked except the reboot.

Note that in between these two occasions i had played a 3 hour show and it didn't occur.

I will try and go back to the previous version and see if it will be fixed!

instead of going back to an older version install 8.7.17 which does not have the issue

Quote from Kemper Support #1

instead of going back to an older version install 8.7.17 which does not have the issue

Yes i just saw the latest version. I just installed it, hopefully it won't happen again! Thanks

Hi,

I know its only been a few days since the release but did anyone experience signal loss with 8.7.17?

We have a show on Saturday and planning to have 3 kempers on that version.

I am asking because we had a show last weekend with 8.7.15 installed on all 3 kempers and all 3 had signal loss occurred at separate times and had to be rebooted. Working with MIDI only for patch changes.

Thanks!

there are no reports regarding this issue in 8.7.17

I'm having this same issue......

Quote from Craig F

I'm having this same issue......

Which firmware version are you on?